Frequently Asked Questions

1. What currencies can I buy or sell at Prithvi Exchange?

We deal in all major global currencies like USD, EUR, GBP, AUD, CAD, SGD, AED, and more. You can walk into any Prithvi Exchange branch for the latest rates and expert assistance.

2. What documents are required for foreign currency exchange?

As per RBI guidelines, you’ll need to provide valid ID proof such as PAN card and Passport. Our team will guide you through the documentation process smoothly.

3. How much foreign currency can I purchase?

Under the Liberalised Remittance Scheme (LRS), you can buy up to USD 2,50,000 (or equivalent) per financial year for permissible purposes.

4. Do you offer home delivery of foreign currency?

Yes, Prithvi Exchange provides doorstep delivery of foreign currency in select locations. Reach out to your nearest branch to check availability.

5. What is a Prithvi Forex Card?

Our prepaid forex cards are a convenient, secure, and cost-effective way to carry foreign currency during travel. Load once and swipe abroad with ease.

6. How do I reload my Prithvi Forex Card?

You can visit any Prithvi Exchange branch or contact our support team to reload your card. We make it fast and hassle-free.

7. What if I lose my card while overseas?

Contact us immediately. We’ll help block your card and offer emergency assistance including reissuance or cash support where available.

8. Can I use my Prithvi Forex Card for online purchases?

Yes, the card can be used for international e-commerce transactions in the loaded currency.

9. What remittance services does Prithvi Exchange offer?

We help you send money abroad for education, medical treatment, family maintenance, gifts, and more — all within RBI guidelines.

10. What documents are required for outward remittance?

Typically, PAN card, valid ID, and purpose-specific documents such as admission letters or medical invoices are needed.

11. How long does it take for my transfer to be completed?

Most remittances are processed within 24–48 working hours. Our team ensures timely, transparent, and secure transactions.

12. How much can I remit abroad?

Under LRS, individuals can remit up to USD 2,50,000 per financial year. Prithvi Exchange ensures compliance with all RBI norms.

13. Can Prithvi Exchange help with university fee payments abroad?

Yes, we specialize in tuition fee transfers to international universities and institutions. Our team ensures correct documentation and faster processing.

14. Do you offer student forex cards?

Absolutely. Our student forex cards are tailored for overseas education with better rates and multi-currency support.

15. Can parents send money to students studying abroad through Prithvi?

Yes, we facilitate seamless remittance for living expenses, accommodation, and other essentials.

16. What services do you provide to corporate clients?

Prithvi Exchange offers foreign exchange for international travel, salary disbursement for ship crew, import/export remittance, and more.

17. Do you offer customized forex solutions for businesses?

Yes, our team works closely with companies to offer competitive rates, volume discounts, and fast-tracked services.

18. Is Prithvi Exchange RBI authorized?

Yes, we are a fully RBI-authorized Full-Fledged Money Changer (FFMC) and listed on the Bombay Stock Exchange (BSE).

19. How can I get in touch with Prithvi Exchange?

You can contact us via phone, WhatsApp, or email, or visit your nearest branch. Head to our Contact Us page for full details.